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Terms of Use
Privacy
Namaste Vineyards respects your privacy. We will only collect, store and use your personal
information for defined purposes. We use your information to support and enhance our
relationship with you, for example, to process your purchase, provide service and support, and
share product, service and company news and offerings with you. We do not sell your personal
information. We will not share your personal data outside Namaste Vineyards without your
consent, except as required by law or to protect Acme Winery its customers, or the public, and
then only with partners who share Namaste Vineyards commitment to protecting your privacy
and data. At any time you may contact Namaste Vineyards with any privacy questions or
concerns you may have. You also may ask at any time to see the personal data you have given us
and request correction or deletion. We strive to protect the security of your personal data by use
of appropriate measures and processes.
Security
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL)
protocol is the industry standard and among the best software available today for secure
commerce transactions. It encrypts all of your personal information, including credit card
numbers, name, and address, so that it cannot be read over the internet.
Credit card refunds
Namaste Vineyards processes refunds to the credit card used at time of purchase upon receiving
your returned shipment. Please allow 1-2 billing cycles for the refund credit to appear on your
statement.
Returns
Namaste Vineyards guarantees the quality of all our wines and merchandise. Your satisfaction is
our first priority. If for any reason you are dissatisfied with your order, please contact us within
30 days of receipt of your order for Customer Care assistance at info@namastevineyards.com.
Delivery Policies
Wine sold to you is sold in Oregon and title passes to you, the buyer. The buyer is solely
responsible for shipment of wine. We make no representation concerning your legal rights to
ship or receive wine into any state outside of Oregon or into any country outside of the United
States. In fact, there are certain states and countries that we cannot ship to. By placing an order,
you authorize us to act on your behalf to engage a common carrier to deliver your order to your
selected destination. You must be 21 years or older to buy wine. By placing your order you
certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine
is delivered, the recipient will be required to show identification proving that he or she is at least
21 years old. The willful misrepresentation of your age or the age of the recipient is a crime in
most states. We are committed to your complete satisfaction. If you are ever unhappy with your
order or somehow your wine shipment has become damaged please call us at 503-623-4150. We
ship on non-holiday weekdays only. Sorry, delivery on weekends is generally not available. In
the event of extreme temperatures your shipment may be delayed to protect it from heat/cold
damage.
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